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They hit mom-and-pop shops, dentist offices, school districts, local governments - all in a brazen attempt to vacuum up information.īoth the White House and Microsoft have said unequivocally that Chinese government-backed hackers are to blame. Then they went wild and launched a second wave of attacks to sweep Exchange data from tens of thousands of unsuspecting victims. For nearly three months, intruders helped themselves to everything from emails to calendars to contacts.
MY OUTLOOK 365 ACCOUNT GOT HACKED WHAT CAN I DO SOFTWARE
What Adair discovered was a massive hack into Microsoft Exchange - one of the most popular email software programs in the world. "This feeling of like, oh, crap this is not what should be going on." "The hair is almost rising on my arms right now when I think about it," Adair told NPR later. He followed all this requested information to a virtual server off-site. There were requests for access to specific email accounts, requests for confidential files. So he took a quick look at a server his client was using to run Microsoft Exchange and was stunned to "see requests that we're not expecting," he said. Back in January, in a corner-of-his-eye, peripheral kind of way, he thought he saw one in his customer's networks - a shadowy presence downloading emails.Īdair is the founder of a cybersecurity company called Volexity, and he runs traps to corner intruders all the time. Now they believe China vacuumed up reams of information in a bid to develop better artificial intelligence, or AI. Check from UTmail+ and any other email software used to access UTmail+.When investigators discovered the hack on Microsoft Exchange servers in January, they thought it was about stealing emails.
MY OUTLOOK 365 ACCOUNT GOT HACKED WHAT CAN I DO PASSWORD
If your account is not set up for password recovery, contact and provide us with a North American cell phone number or alternate email address.If your account is set up for password recovery, go to the UTORid account recovery page at.Send a screen print of the clean scan results to and include the Help Desk ticket number in the Subject.
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If the Help Desk suggests an antivirus scan, see for UofT suggested free versions of antivirus software you can use.
MY OUTLOOK 365 ACCOUNT GOT HACKED WHAT CAN I DO MAC
Use Malwarebytes ( includes free versions for personal use on a Mac or PC) It may need to be scanned multiple times.
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If the answer to the all of the questions above is "no", run a full antimalware scan on any computer used to access the UTmail+ account until no further threats are detected.Is free VPN software used, such as HolaVPN? If so, do research as to whether that service is truly secure and trust worthy.Is the UTORid password used for any other online accounts? (If so, you should presume that those accounts have become compromised, too.).Were public workstations used and/or open wireless networks?.Was the UTORid password shared with anyone?.Was the UTORid password provided via a phishing email or entered into a web site which purported to be from U of T?.Was a mass email sent out intentionally?.If you are unsure, contact 1.Determine How the Account was Blocked
These steps assume you do not have antivirus software already running on your computer/device. Different types of email blocks require slightly different actions. Here are the steps that you can take, to regain access. It also is important to determine how the block happened, so that blocks can be avoided in the future.
The result is that you may not be able to log into your account, or you may receive a bounce back message that your address is not recognized as a valid sender. Your account may have been blocked if it has been suspected of sending SPAM or multiple log ins, from different countries in a short period of time.